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Using the 1 to 7 scale below, please rate the degree to which you feel enthusiastic.

7 = I am very enthusiastic; I refer others to your organization.
6 = I am an enthusiastic customer.
5 = I am a satisfied customer, but not enthusiastic.
4 = I am a customer who is neutral.
3 = I am a less than satisfied customer.
2 = I am a very dissatisfied customer.
1 = I plan to discontinue being a customer.
  CUSTOMER PULSE
   
1. Using the scale on the left, please rate your overall Customer Enthusiasm level.
 
2. Please tell us what we can do to improve your overall experience and enthusiasm about working with Widget.
 
   
   
   
   
   
 
 

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